How we work with AI
Signals for AI
An AI platform does not understand a company just because the website exists. It needs access, coherent signals, verifiable content and enough context to know what the brand does and when it makes sense to cite it.
Signals for AI:
How we work with AI / Signals for AI
24 July 2026 · 11 min read
An AI platform does not understand a company just because the website exists. It needs access, coherent signals, verifiable content and enough context to know what the brand does and when it makes sense to cite it.
Key points
When ChatGPT, gemini, perplexity or google ai interpret a company, they do not read an internal sales intention. They work with public signals: accessible pages, business details, mentions, profiles, structure, sources and content that explains the offer without ambiguity.
Useful work is not writing grand claims about artificial intelligence. It is organising information so a system can answer accurately: what the company does, where it works, who it helps and which public evidence supports it.
The first layer is technical: if an important URL cannot be crawled, returns errors or sits behind an overly aggressive WAF, the platform has less material to understand it. The second layer is semantic: the page must explain the service, context, location and trust evidence.
The third layer is external. An assistant may not look only at the website: it may also find profiles, reviews, directories, mentions, official documents and business details. If these sources contradict each other, the risk of incomplete or wrong answers increases.
A page no longer competes only for the click. It can also act as a source for a summary, comparison or recommendation. This rewards structure: clear definitions, decision criteria, service limits and when a solution is or is not suitable.
Platforms need relationships, not only words: brand, service, location, customer profile, problem solved, evidence, team, cases, reputation and differences versus alternatives.
A long content piece can still be useless. Citable content has a clear thesis, separates facts from opinion, references official documentation when needed and helps a reader decide.
For a company, it is stronger to explain conditions, limits, use cases and evidence than to publish generic text saying the service is important. AI platforms can use content better when it reduces uncertainty.
Structured data does not rescue weak pages. It classifies what already exists: organization, local business, informational content, service, FAQ or reviews when appropriate. Used well, it reduces ambiguity.
Entity clarity goes beyond JSON-LD. Company name, services, location, team, cases, social profiles and external mentions should not contradict each other.
Measurement is still imperfect because there is no universal ranking for ChatGPT, perplexity, Claude or gemini. Some platforms show sources, others do not, and answers change by date, language, location and context.
Use a combined view: server logs, referral traffic from AI platforms, repeatable manual tests, brand mentions, cited sources, qualified leads and how the company is described in comparative answers.
The first mistake is presenting ai visibility as if it depended on repeating names such as ChatGPT, gemini or perplexity everywhere. That creates noise and can misalign the real proposition.
The second mistake is publishing mass content without experience. If a content piece adds no criteria, examples, sources or useful decision, it weakens the site.